Cookie Policy

Through this notice on the website www.diverxiah2.com owned by DIVERXIA H2 SL, with VAT number B67670562, we inform you about our cookie policy, complying with the provisions of Article 22.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

What is a cookie?

Cookies are files that are downloaded to the user’s terminal (computer/smartphone/tablet) when accessing certain websites and are stored in its memory. Cookies allow, among other things, the storage and retrieval of information about a user’s or their device’s browsing habits, such as visited pages, connection time, analysis of a page’s operation, existence of technical problems, etc. Depending on the information they contain and how the terminal is used, cookies can be used to recognize the user.

What types of cookies exist?

There are various types of cookies based on different criteria:

Based on ownership:

  • Own cookies: Those belonging to the owner of the website.
  • Third-party cookies: Those owned by a third party, different from the owner of the website, who processes the collected information.

Based on purpose:

  • Technical cookies: Those that allow user navigation through a website, platform, or application and the use of the different options or services available, including those that the editor uses to manage and operate the website, enable its functions and services, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering elements that make up an order, carrying out the purchase process of an order, managing payment, controlling fraud linked to the service’s security, making the request for registration or participation in an event, counting visits for software license billing purposes, using security elements during navigation, storing content for the dissemination of videos or sound, enabling dynamic content (e.g., loading animation of text or image), or sharing content through social networks.

Also included in this category, due to their technical nature, are those cookies that allow the most efficient possible management of advertising spaces that, as an element of design or “layout” of the service offered to the user, the editor has included on a website, application, or platform based on criteria such as the content edited, without collecting information from users for different purposes, such as personalizing that advertising content or other content Technical cookies will be exempt from compliance with the obligations established in Article 22.2 of the LSSI when they allow the service requested by the user, as is the case with the cookies listed in the paragraphs above. However, if these cookies are also used for non-exempt purposes (e.g., behavioral advertising purposes), they will be subject to these obligations. However, if these cookies are also used for non-exempt purposes (e.g., for behavioral advertising purposes), they will be subject to these obligations.

  • Preference or customization cookies: Those that allow remembering information so that the user accesses the service with certain characteristics that may differentiate their experience from that of other users, such as language, the number of results to show when the user performs a search, the appearance or content of the service based on the type of browser through which the user accesses the service, or the region from which the user accesses the service, etc.

If the user chooses these characteristics (e.g., if they select the language of a website by clicking on the flag icon of the corresponding country), cookies will be exempt from the obligations of Article 22.2 of the LSSI as they are considered a service expressly requested by the user, provided that the cookies exclusively respond to the selected purpose.

  • Analysis or measurement cookies: Those that allow the person responsible for them to monitor and analyze the behavior of users on the websites to which they are linked, including the quantification of the impacts of advertisements. The information collected through this type of cookies is used in the measurement of the activity of websites, applications, or platforms, in order to make improvements based on the analysis of the usage data that users make of the service. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the usage data made by the users of the service.

Regarding the processing of data collected through analysis cookies, although they are not exempt from the obligation to obtain informed consent for their use, they are unlikely to represent a risk to the privacy of users as long as they are first-party cookies, process aggregated data for strictly statistical purposes, provide information about their uses, and include the possibility for users to express their refusal to use them.

  • Behavioral advertising cookies: are those that store information on user behavior obtained through the continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on the same.

Based on the time they remain active on the terminal, we can distinguish:

  • Session cookies: Those designed to collect and store data while the user accesses a website. They are usually used to store information that only interests preserving for the provision of the service requested by the user on one occasion (e.g., a list of purchased products) and disappear at the end of the session.
  • Persistent cookies: Those in which the data is still stored on the terminal and can be accessed and processed for a defined period by the cookie’s responsible person, which can range from a few minutes to several years.

What is the purpose of a cookie?

Cookies are used to provide personalized services and/or advertising, analyze system performance, recognize the user when they log in, identify incidents and problems that may arise, and resolve them as quickly as possible, as well as to analyze and measure the use and activity of the website.

Do I need to give my consent to install a cookie?

No consent is required for the installation of technical cookies or those that are strictly necessary for the provision of an information society service expressly requested by the recipient.

For others, the consent of the interested party is required, which can be requested through various means. In relation to this website, consent will be deemed granted if you continue to use the website, without prejudice to the fact that you can revoke it and deactivate cookies at any time.

What cookies are currently used on this website? Who uses these cookies?

SESSION OR PERSISTENT TECHNICAL COOKIES: These are OWN cookies, session, identification, configuration, and registration cookies, strictly necessary for user identification and for the provision of the services requested by the user. The information obtained through them is processed solely by the owner of the website.

THIRD-PARTY TECHNICAL COOKIES:

Google

On our website, we use Google services to analyze the audience and personalize the user experience. These services incorporate third-party cookies, in this case, from Google, for the following purposes:

• Customization: They allow the user to access the service with some pre-defined general characteristics.

• Technical: They allow the user to navigate through a website, platform, or application and use the different options or services available, such as controlling traffic and data communication, storing content for the dissemination of videos or sound, or sharing content through social networks.

• Analysis: These are statistical cookies that allow us to obtain useful data to improve our website, such as measuring user interaction with the website, allowing its tracking.

For more information, you can access Google’s cookie policy at: https://www.google.com/intl/en/policies/privacy/

ANALYSIS COOKIES: These are cookies that, whether processed by us or by third parties, allow us to quantify the number of users and perform the measurement and statistical analysis of the use made by users of the offered service. This involves analyzing their navigation on our website to improve the range of products or services we offer. These third parties are collaborating companies with which we have contracted a service that requires the use of cookies. Below, we show you the aforementioned provider companies and the purpose of the cookies:

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, which allows the measurement and analysis of navigation on websites. In your browser, you can observe cookies from this service.

Web analytics provides information regarding the number of users accessing the website, the number of pages viewed, the frequency and repetition of visits, their duration, the browser used, the service provider, the language, the terminal used, and the city to which your IP address is assigned. This information allows for better and more appropriate service from this portal.

To ensure anonymity, Google will make your information anonymous by truncating the IP address before storing it, so that Google Analytics is not used to locate or collect personally identifiable information from site visitors. Google may only send the information collected by Google Analytics to third parties when required by law. According to the terms of Google Analytics service provision, Google will not associate your IP address with any other data held by Google.

You can check the data stored by Google Analytics and its cookie policy at https://support.google.com/analytics/answer/6004245?hl=en.

Youtube

When viewing a video on our website, you may see a video hosted on the YouTube® video streaming provider from YouTube LLC, a company located at 901 Cherry Avenue, San Bruno, California, CA 94066, United States, included in the business group of Google. y playing the video, YouTube® cookies will be installed. Google sets a number of cookies on any page that includes a YouTube video Information about your use on our website, including your IP address, may be transmitted to Google and stored on its servers, although this does not personally identify you unless you are logged into Google, in which case it is linked to your Google account.

In addition, when playing the video, Google installs other advertising cookies called “id”, “DSID”, and “IDE” that are stored on the doubleclick.net domain, whose goal is to show you ads related to your browsing preferences.

If you do not want data about your session to be collected by this website, change your browser’s security and privacy settings.

You can check the Youtube cookie policy at https://policies.google.com/technologies/types?hl=es.

NOTE: This list will be updated as quickly as possible. However, exceptionally, during such an update, it may happen that a cookie is temporarily not included. In any case, they will always be cookies with identical purposes to those registered in this list.

These tools do not obtain personal data from users or the postal address from which they connect. The information obtained is related to the number of pages visited, the language, the city to which the IP address from which users access, the number of users who visit us, the frequency and recurrence of visits, the time of visit, the browser used, the operator or type of terminal from which the visit is made.

Own cookies details

Name

Provider

Purpose

Expiration

pll_language

www.diverxia.net

This cookie is used to determine the visitor’s preferred language and set the language accordingly on the website, if possible.

1 year

Details of third party cookies

Name

Provider

Purpose

Expiration

CookieConsent

Cookiebot

Stores the user’s cookie consent status for the current domain

1 year

CONSENT [x3]

Google

Used to detect whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the website to comply with the RGPD.

2 years

YouTube

yt-player-bandwidth

YouTube

Used to determine the optimal video quality based on the visitor’s device and network settings.

Persistent

_ga

Google

It records a unique ID that is used to generate statistical data about how the visitor uses the website.

2 years

_gat

Google

Used by Google Analytics to monitor the rate of requests.

1 day

_gid

Google

It records a unique ID that is used to generate statistical data about how the visitor uses the website.

1 day

yt-player-headers-readable

YouTube

Used to determine the optimal video quality based on the visitor’s device and network settings.

Persistent

VISITOR_INFO1_LIVE

YouTube

Attempts to calculate user bandwidth on pages with embedded YouTube videos.

179 days

YSC

YouTube

It records a unique ID to keep statistics on which YouTube videos the user has watched.

Session

ytidb::LAST_RESULT_ENTRY_KEY

YouTube

Records user’s video player preferences when viewing embedded YouTube videos

Persistent

yt.innertube::nextId

YouTube

It records a unique ID to keep statistics on which YouTube videos the user has watched.

Persistent

yt.innertube::requests

YouTube

It records a unique ID to keep statistics on which YouTube videos the user has watched.

Persistent

yt-remote-cast-available

YouTube

Records user’s video player preferences when viewing embedded YouTube videos

Session

yt-remote-cast-installed

YouTube

Records user’s video player preferences when viewing embedded YouTube videos

Session

yt-remote-connected-devices

YouTube

Records user’s video player preferences when viewing embedded YouTube videos

Persistent

yt-remote-device-id

YouTube

Records user’s video player preferences when viewing embedded YouTube videos

Persistent

yt-remote-fast-check-period

YouTube

Records user’s video player preferences when viewing embedded YouTube videos

Session

yt-remote-session-app

YouTube

Records user’s video player preferences when viewing embedded YouTube videos

Session

yt-remote-session-name

YouTube

Records user’s video player preferences when viewing embedded YouTube videos

Session

How to disable Cookies in the Browser?

Most browsers currently allow the user to configure whether to accept cookies and which ones. These settings are usually found in the ‘options’ or ‘Preferences’ menu of your browser.

These are the instructions to configure cookies in the main browsers:

Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, you can consult Google support or the browser Help(http://support.google.com/chrome/?hl=es).

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla support or the browser’s Help.(http://support.mozilla.org/es/home)

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can consult Microsoft support or the browser’s Help.(http://windows.microsoft.com/es-ES/windows/support)

Safari: Preferences -> Security. For more information, you can consult Apple support or the browser’s Help.( http://www.apple.com/es/support/safari/)

Is there a transfer of data obtained by cookies?

In our case there is no transfer.

How long will the information obtained be retained?

Only what is necessary for the purpose for which it was obtained.

In the case of third-party cookies, you can check the retention period in each of the providers.

Consent of minors under 14 years of age.

Our portal is not intended for users under 14 years of age. If you want to use our services through the web and you are 14 years old or younger, we will need your parent, guardian, or legal representative to read our policy and accept the use of data on your behalf.